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Frequently Asked Questions about the Digital Advertising Brotherhood and Its Consumer Choice Tools: WebChoices, AppChoices and YourAdChoices

For answers to frequent questions about the Digital Advertizement Brotherhood (DAA) self-regulatory programme, involvement-based advertizing and other applicable uses of Spider web-viewing and app usage information, and how the DAA two consumer choice tools – WebChoices and AppChoices – work, please visit the following FAQ topic areas:

  • Learn about the DAA's Cocky-Regulatory Programme
  • Learn about interest-based advertising
  • Learn nearly what DAA'south WebChoices does – and doesn't do
  • WebChoices: 'Protect My Choices' Plug-Ins for Chrome, Firefox, and Internet Explorer
  • Larn about what DAA's AppChoices does – and doesn't practise
  • Empathize Token ID-based Choices (DAA YourAdChoices)
  • How to use DAA's WebChoices Tool (Video)
  • How to use DAA's WebChoices Tool (Tutorial)
  • WebChoices Status Checks, Opt-Out Issues and Warnings

If you are experiencing issues with the functionality of either DAA consumer option tool, then please visit the FAQ section of either WebChoices or AppChoices.

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About The DAA Programme

What is the DAA Self-Regulatory Program?

The Digital Advertising Alliance (DAA) is an independent not-for-profit organization which establishes and enforces responsible privacy practices for relevant digital advertizement, while giving consumers information and control over the types of digital advertising they receive. The DAA runs the YourAdChoices program and its WebChoices and mobile AppChoices consumer selection tools. The DAA besides runs the PoliticalAds program, which is designed to increment transparency and accountability around digital express advocacy ads.

Underlying the DAA'due south efforts are the DAA Self-Regulatory Principles, including updates to address changing technologies and business models around multi-site, mobile, and cross-device information. Compliance with the DAA Principles is independently enforced for all companies in digital advertising by the Digital Advertizement Accountability Program (DAAP) of the BBB National Programs (BBBNP) and the accountability partitioning of the Clan of National Advertisers. The DAA is managed by a consortium of the leading national advertisement and marketing trade groups, including the 4A's; American Advert Federation; Association of National Advertisers; Interactive Advertising Agency; and Network Advertising Initiative; with the advice of the BBBNP.

The DAA Self-Regulatory Program applies to information collection and utilize for interest-based advertising in the United States and its territories. For information regarding programs in other nations and regions, please visit sister organizations, respectively:

Argentina
Canada
European Union/European Economic Surface area

To what information collection and employ practices do the DAA Program apply?

The DAA has issued the post-obit Principles and related Guidance:

  • Self-Regulatory Principles for Online Behavioral Advert
  • Self-Regulatory Principles for Multi-Site Information
  • Application of Self-Regulatory Principles to the Mobile Environs
  • Awarding of the DAA Principles of Transparency and Control to Data Used Across Devices
  • Application of the DAA Principles of Transparency and Accountability to Political Advertising

The DAA'south Principles utilize to involvement-based advertising (sometimes called online behavioral advertising) and other applicable uses of Web-viewing and application utilize information collected from a particular computer or device over time and across different, unaffiliated Websites and apps. For involvement-based advertising, the applicable Principles address the areas of education, transparency, consumer control, data security, changes to existing policies, sensitive data and accountability for interest-based advertising, and transparency and accountability for digital political advertisement. The DAA'due south Principles and guidance also address transparency and control for precise location data and personal directory information. They also apply to data drove for interest-based advertising purposes across devices.

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About Interest-Based Ad

What is involvement-based advertising?

Involvement-based advertising (IBA) – which is as well sometimes called "online behavioral advertisement" – uses information gathered about your visits over time and beyond different websites or applications in order to help predict your preferences and bear witness you ads that are more than likely to be of involvement to you. For instance, a sporting goods manufacturer might work with an advertising network that collects and uses involvement-based advertising information to deliver ads to the browsers of users that have recently visited sports-related sites, or an airline might direct ads to users that recently visited mobile travel apps.

How does involvement-based ad piece of work?

When a user visits a website or uses an app that works with an advertising network or other online advertising companies, these advert companies get together information about the user's browser or device in social club to tell when that same user browser or device visits other websites or apps within the same network – even if these content offerings are run by dissimilar companies or have unlike web addresses or brands. Over time, the information gathered about the browser or device may assist predict the user's probable interest in particular categories of ads: for example, users who frequently visit baseball-related websites might receive more ads for the "baseball/sports enthusiast" category, or users who engage with automobile review apps might receive more ads for the detail models of cars that interest them. This inferred interest category is used to provide advertising relevant to the category to a especially browser or device.

What are the benefits of involvement-based advertizing for me?

The most important benefit of involvement-based advert is the free Internet itself. For case, many non-subscription websites and online services rely on this type of ad for acquirement, so they practise not have to accuse users for the content they provide or otherwise subsidize the cost for providing content and services. When you bank check the news or the weather online, scan your favorite amusement site or web log, play a free online game or app, or watch a pop Idiot box show or music video on your computer, you are seeing the consumer benefits of online advert at piece of work.

Put some other way, advertising is the financial engine that powers most of the complimentary websites and apps. Interest-based advertising is a pregnant part of that economic model. Without involvement-based advertising, some gratuitous websites, apps and services might take to starting time charging their users or increasing fees, and others would not be able to continue delivering innovative online services. In fact, Americans assigned a value of more than than $ane,400 per yr to the assortment of gratis, advertising-supported services and content currently available to them on computers and mobile devices, co-ordinate to a survey administered by DAA.

At that place's another benefit of interest-based advertising for users also: more than relevant ads. When advertisers utilise interest-based advertising tools, you become ads that are more than interesting, relevant, and useful to you. If yous're a college student, for instance, then you might be more interested in seeing ads for spring break destinations than for retirement homes. If you like musicals, then yous might want a ticket offer for a new bear witness and not to the ballet. Those relevant ads improve the online feel and help users find things that interest them more easily.

What types of information do companies apply to advertise to me online?

In addition to involvement-related data, online advertising companies may utilize information most users' general location, such as their city or ZIP Code, so that they tin can market place products of almost involvement to a detail region (snow shovels to residents of northern states, for example), or help local advertisers reach their customers.

Advertizing companies may also use demographic information, such as age, gender or occupation provided during registration for access and use of a site, or they tin can endeavor to infer such information based on the general demographics of visitors to a particular site. They may separately use the data they have collected online to make additional predictions nearly users' interests or backgrounds, or they may combine their data with related information from other sources.

A typical set of information associated with a user's web browser might include:

  • Gender: Male
  • Historic period range: 25-34
  • Geography: Washington DC metro surface area
  • Interested in baseball game
  • Interested in travel to Europe
  • Motorcar shopper

Some advertising companies give users access to the categories of information associated with users' browsers, so users can edit that data to make it more useful and accurate.

How tin I learn more virtually online advertising and how it works?

There are some online tutorials and educational materials on the online advertising "ecosystem" and how it works, which you tin review on the WebChoices tutorial.

What are cookies and how are they used in online advertising?

Cookies are pocket-size pieces of text that are placed in your browser by the websites you visit and other parties including the advertizement companies and content partners for those sites. Only the company that sets a cookie can read it afterwards. You can utilize the preferences in your browser to view and control the cookies y'all have. Not all browser cookie settings are identical, then users should familiarize themselves with the default settings of each.

Cookies help websites remember visitors when they return to the site. For example, a cookie can aid a website remember your estimator'south location, so it can show your local news or conditions when you return, or it tin remind a video site that you've already registered, so you don't have to sign in again each time you visit. In short, cookies are used to personalize websites for you based on the preferences you've chosen and through predictions nigh the type of content that might interest you.

In the advertizement world, cookies are used in many unlike ways. Online advert companies use cookies to aid deliver ads and rail their functioning. Cookies provide information about how many times an advertisement has been seen, which browsers have received it, and what sites were being visited when it appeared. They can also help predict which type of advertisements might be of involvement to groups of users in the futurity and help ad companies recognize the browsers of users in that group so that these interest-based ads can be delivered to them.  Cookies are non the sole technology used past advertising companies for these purposes, as identified in the post-obit question and response.

What are device identifiers and how are they used for interest-based advertising?

Cookies are not the simply bits of engineering that advertisers rely on. In apps, non-cookie technologies – chosen device ID's – are used to help serve interest-based ads. DAA's AppChoices helps consumers accept transparency and control over these identifiers with the companies listed in the app.

What can I do if I don't want to receive interest-based advertisement?

You can opt out of receiving interest-based advertising from the companies participating in the DAA program's "WebChoices" consumer option tool, which is bachelor in versions for desktop and mobile browsers. DAA besides offers a separate choice tool – "AppChoices" -- for the collection of cantankerous-app information on a mobile device for interest-based advertisement and other applicable uses. To exercise selection for companies participating in this choice tool, you lot tin install the DAA's AppChoices app. Some companies participating in the DAA may also provide profile management tools. Please follow the visitor link from the listing within the WebChoices or AppChoices tools to explore these boosted controls.

Afterwards you opt out using WebChoices or AppChoices, the participating companies will no longer collect, use, or transfer information about activeness on your browser or device, respectively, for the purpose of interest-based advertizement or any other applicative information practice covered by the DAA Principles. They may, however, keep to serve online advertising on the pages or apps y'all visit that is not dependent on data nigh your online interests and may continue to utilize information for purposes other than interest-based advert such as operational purposes, fraud prevention, and analytics.

Browsers and mobile operating systems also provide other privacy mechanisms. We encourage you to review the privacy control settings available in your browser or device platforms settings. Note that some of these controls (such as settings that cake get-go or third-party cookies) may impede the storage of your WebChoices opt-out preferences and may need to be reset to have such cookies, as you use the WebChoices tool to opt-out, to honor your opt-out requests successfully.

What is the DAA 'YourAdChoices' Icon and what does information technology tell me about interest-based advertising?

Another major element of the DAA Program is the creation and wide adoption of a clickable "icon" to be placed on or most online advertisements (or on Web pages or in apps) that links users to data about involvement-based advertising, and that identifies advertising companies involved in serving such ads and describes their data collection practices. The icon should also link users to a option mechanism – such as WebChoices – that consumers tin use to notify advertising companies about whether or not they wish to opt out of futurity interest-based advertizing.

Does the DAA Program limit the sharing of information betwixt online advertising companies?

Yes. One goal of this program is to improve explain the process and to identify the companies that are involved in the distribution of interest-based advertising to users through tools similar a clickable icon within or near the ad y'all view, and a pick mechanism enabling you to opt out of future interest-based advertisement. In addition, the program seeks to ensure that if you opt out of having your data used for involvement-based advertising, data about your likely interests volition no longer be shared with other companies.

How does the program govern utilize of precise location information (PLD) and personal directory data (PDD) for interest-based advertising?

The DAA Program treats these two categories of information distinctly from cantankerous-app or web-viewing information. PLD and PDD are subject area to prior consent for the purpose of interest-based advert. Marketers must also extend easy-to-use mechanism to withdraw that consent at any time.

How does the program limit the uses of sensitive information for interest-based advertising?

Companies participating in this program agree not to use specific types of sensitive health or financial data, such every bit financial account numbers, medical records, pharmaceutical prescriptions, precise location, or Social Security numbers about a specific individual for interest-based advertisement without prior consent.

The DAA Plan also prohibits the use of web-viewing or application utilise data for determining an individual's eligibility for credit, employment, healthcare, and insurance. To learn more than, visit the DAA'due south Multi-Site Data Principles on the DAA Principles folio.

How does the plan limit interest-based ad to children?

Under the Principles of this program and consistent with the Children's Online Privacy Protection Act (COPPA), participating companies agree not to collect personal information from children known to be nether the historic period of 13 nor to engage in interest-based (online behavioral) advertizing directed toward children unless it is compliant with the provisions of COPPA.

How does the program ensure that participating companies comply?

The BBB National Programs (BBBNP) and the Clan of National Advertisers (ANA), have implemented accountability programs to accost companies' compliance with the DAA Principles.

If you believe that you lot accept witnessed a practice or advertisement that may violate these Principles, then you can report the incident to either the BBBNP or ANA.

The BBBNP and ANA will coordinate investigation of received complaints. Please click below to larn more about each organization's complaint handling procedures.

  • BBBNP Complaint Handling Procedures
  • ANA Complaint Handling Procedures

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About DAA'due south WebChoices: what it does – and doesn't – do

How does DAA's "WebChoices" consumer pick tool work?

Companies that engage in interest-based advertising are required to provide consumers with an like shooting fish in a barrel-to-use mechanism for exercising choice virtually the collection and use of information covered by the DAA's Principles.

WebChoices gathers together in one place the opt-out mechanisms provided by participating companies, offering visitors a "ane-terminate" platform through which to opt out from the drove of Web-viewing data for interest-based advertising and other applicable uses, by some or all participating companies.

WebChoices also provides useful information most visitors' browser status with respect to interest-based advertizing, including information nearly which participating companies are already customizing ads for a user's browser.

WebChoices does not, however, provide information about advert companies that exercise not participate in the DAA Program, or provide opt outs to any form of advert provided by these not-participating companies.

The DAA separately provides the AppChoices app for consumers to command data collected and used beyond apps on mobile devices by DAA companies participating in that tool.

Will WebChoices cake me from receiving any web-based ads or email advertisements?

No. The opt-outs available through the WebChoices tool apply to interest-based advertising and other applicable uses of web-viewing data by the DAA's participating companies. The opt out choices do not apply to other types of ads provided by these companies, or acquit over to ads displayed in mobile apps (for which the DAA's AppChoices tool may be used instead for the companies participating in that tool).

For example, even after opting out of interest-based ad from a participating company, a user may still receive other types of advertising from that visitor, including ads selected on the ground of the content of the web page ("contextual" ads), or other types of data (for example, demographic or general calculator browser location information).

The opt-out choices provided through WebChoices and AppChoices do non apply to electronic electronic mail (or "spam"), postal mail service, or pop-ups.

Furthermore, opt-out choices via WebChoices are browser- and device-specific, and users seeking to control involvement-based advertisement on other browsers and devices should repeat WebChoices use on each browser and device they utilize.

To learn more virtually how particular websites or applications collect or use data for other types of advertising, users should review the privacy policies of the websites and apps that they visit.

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What are opt-out cookies and how do they remember opt-out preferences?

Many online companies use cookies to remember users' preferences nigh the collection and use of information. These "opt-out cookies" aid the participating companies to "recognize" users who have opted out through the DAA Program, and to respect that choice.

When a user exercises choice, those companies place an "opt-out" cookie in the user's browser to tell the company not to deliver such advertising in future. Opt-out cookies storing such preferences that are placed by companies participating in the DAA Plan have a minimum v-year lifespan, and remain in consequence for the user's browser unless these opt-out cookies are deleted (as can happen if users deletes all of their cookies using browser tools). Users should visit WebChoices periodically to review or update their browser preferences or to ready preferences for new participating companies.

To prevent adventitious deletion of your opt out preferences, the DAA offers a variety of browser extensions to protect your choices. To download and install the available browser extensions, please visit the DAA's Protect My Choices page.

Browser settings such equally those that blocks third party or starting time party cookies interfere with your ability fix an opt out cookie.  If you would like to use WebChoices to state your preferences against companies participating in this tool, set your browser to accept 3rd political party and first party cookies.

Does opting out terminate participating companies from collecting any data?

No. Opting out for a particular browser tells the participating companies to terminate engaging in interest-based advertising and other applicable information practices under the DAA Program. Advertisements not based on interest data – including those based on full general location or registration information – will continue to be delivered to the browser.

Later y'all opt out, participating companies and the Websites yous visit may go on to collect and utilize data for other purposes. For example, participating companies may still collect and use advertizing information to measure the number of ads served for a particular campaign, to limit the number of times a particular ad is served to a unique browser, for security, or to prevent fraud. In some cases, automated systems will continue to collect other data most browser visits merely that information should no longer be used to deliver involvement-based advertising to the user.

In addition, information may be nerveless and used by participating companies and Websites for a variety of purposes unrelated to advertizing, including the operation of online products and services, or where the data has or will within a reasonable menstruation of time from collection go through a de-identification process.

How does the DAA Programme apply to advertising technologies other than HTTP cookies?

The DAA's Principles promote enhanced transparency and control across the variety of online platforms used by consumers, and are adaptable to changes in the technologies through which participating companies collect data covered past the Programme. The DAA Principles apply to all technologies companies apply to collect data well-nigh consumers' spider web-surfing action in order to serve them ads based on interests inferred from that activity.

The BBB's Online Involvement-Based Advertizement Accountability program, one of the DAA's two independent accountability partners, has issued enforcement guidance clarifying that application of DAA Principles to all technologies, including flash cookies among other technologies.

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Will WebChoices work if my browser is set to block cookies?

No. Your browser must be prepare to accept third-political party cookies in social club WebChoices to properly display condition results and to set opt-out preferences for your browser. The following links show how to adjust the browser settings of ordinarily used browsers:

  • Cyberspace Explorer: https://support.microsoft.com/en-the states/assistance/17442(Windows 7, 8 and x)
  • Firefox: https://support.mozilla.com/en-The states/kb/enable-and-disable-cookies-website-preferences
  • Chrome: https://support.google.com/chrome/reply/95647?hl=en
  • Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac (MacOS Sierra)

Safari and Firefox browser users may feel default settings that currently interfere with how cookies work, and must first reset to take cookies before using WebChoices. This includes the opt-out cookies prepare by the WebChoices tool for participating companies. To fix your choices preferences successfully through WebChoices while using Safari, please go to your device's settings and tap the following: "Safari > Preferences > Privacy"; and uncheck "Prevent cross-site tracking." Subsequently you change this setting, get back to WebChoices and run the tool again.

Does using WebChoices on i device or browser set preferences for every computer or device that I use?

No. The opt-out preferences set by WebChoices are associated with the browser and device that you utilize to set those preferences, not with all the browsers and devices that y'all use collectively every bit an private. When you use a different browser, or a different device, y'all will need to revisit WebChoices to review your condition and fix your preferences for that browser and device.  In add-on, for apps in the mobile environment, you will need to separately set preferences for each dissimilar device you use. Delight visit our AppChoices tool for cross-app information collection choice.

Additionally, there are cross-device protections when using WebChoices (or AppChoices). Setting a WebChoices opt-out on a particular device or browser does prevent information collection on that device or browser for interest-based advertising from being used on another device or browser elsewhere. Additionally, data nerveless on other devices or browsers for interest-based advert may not be applied on any device or browser where a WebChoices (or AppChoices) opt-out has been practical.

Where can I notice out more item about the participating companies?

Each of the companies participating in the DAA WebChoices or AppChoices tools furnishes information nearly its business and privacy practices. This information tin can include boosted privacy preference direction tools for other services provided past the company, or advert involvement managers. To review the information provided past a particular participating company, click on the company proper noun listed in WebChoices or in AppChoices.

Do these FAQs address every business practice and applied science used by companies participating in the DAA Programme?

The goal of these FAQs is to provide an piece of cake-to-read overview of the cardinal aspects of the DAA Programme and its choice tools. While we don't cover every aspect of the program in this FAQ, the full DAA Principles provide detailed commentary on the coverage of the Programme and the responsibilities of participants. Given the speedily changing technology environs, we may need to update this folio from time to time, and so delight bank check back for additional information on the Program.

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Virtually DAA'due south AppChoices: what it does – and doesn't – do

How do I practise an involvement-based advertising pick using AppChoices?

To opt out for a item company, ready the Option Status button located next to a participating company's logo to "Off."  Select "Choose All" to opt out from all the listed companies within the AppChoices application.

Important things to remember most opt outs made through AppChoices follow in this Q&A..

What is the scope of a choice made using AppChoices?

Whatever opt-out option made using AppChoices on a device applies to interest-based advertising and other applicable uses of cross-app data on that aforementioned device by companies participating in AppChoices. You may still receive other types of advertising – generic ads -- in your apps from companies participating in AppChoices, and those companies may still collect information for other purposes consistent with the DAA Principles.

Your mobile operating system (such every bit iOS or Android) may provide you with other tools for the control of app advertising customization, including for companies that exercise not participate in AppChoices.

Your opt-out choices also will apply to the collection and employ of data from apps on a device to customize ads in other browsers or devices by participating companies. Additionally, these choices will apply to data nerveless by participating companies from other browsers or devices for use in apps on a device for involvement-based advertising and other applicable uses. Thus, using AppChoices on whatsoever given device prevents cross-app data collection for interest-based advertising from inbound or exiting the device.

What happens if I reset the advertizing ID of my mobile devices'southward settings – volition it have any impact on the choices I've fabricated using AppChoices?

Yeah. If y'all employ your settings to reset this device's mobile operating system advertising ID, you lot volition also need to reset the preferences you had selected previously in AppChoices. Only, reopen the AppChoices app, and reset your choices – for each participating company or all participating companies -- accordingly.

Practice the choices I make on AppChoices affect data collection for interest-based advertising when using mobile and desktop browsers on the same device?

No. To separately brand choices about customized advertising for a Web browser on whatever ane device or browser (such as Chrome, Safari) delight visit DAA's WebChoices using your browser of pick. This step may be repeated for each device and browser you lot may utilise.

I've gear up my preferences using AppChoices – why am I still seeing ads inside apps?

AppChoices is designed to halt cross-app data collection to serve interest-based ads. In place of interest-based ads, generic ads are served then that the app content you are accessing can be paid for past advertising.

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Sympathize Token ID-Based Choice

The opt out(s)/revocation(s) requested through this DAA Tool are applicable to the identifier you provide in the tool. The choices utilise to the use of that identifier for data collection, use, or transfer for the purposes of Interest-Based Advertising and other applicable uses under the DAA Principles. Delight note that whatever identifier submitted within this app will not opt you out of electronic mail subscriptions, other email services, or other uses of the identifier yous provide in which you may take enrolled or from which yous receive communications. Should y'all exercise an opt-out choice for interest-based advertizement, the companies listed hither may still deliver ads based on other information and those ads may exist less relevant to yous. For more information click hither.

Processing times for honoring an opt-out/revocation request may vary by visitor.

Once exercised, Token ID-Based Pick(s) cannot currently be reset.

What is Token ID-Based Choice? (DAA YourAdChoices)

Token ID-based Option refers to a process by which a consumer may opt out (or revoke permission) from the exercise of using a modified version of an identifier (sometimes called a hash or a token) for providing relevant advertizing to the right audience. This form of advertising is known as Online Behavioral Advertising or Interest-Based Advertising (IBA).
The identifier is modified past the app earlier it is sent and that is sometimes called a token. For example, "myemail@email.com" or "555-555-5555" could be modified to wait like this "555e4ca52b721e4325d5b941724a150d."

Is opting out with Token ID-based Choice the same as email unsubscribing?

No. The DAA Token ID-based Choice tool sends a modified version of the identifier you provide in the tool to the selected companies. Your request to opt out through this tool is for IBA uses associated with that identifier. Please note that whatever identifier submitted through this tool, such equally an e-mail address, will non opt y'all out of email subscriptions, other electronic mail services, or other uses of the identifier y'all provide in which y'all may accept enrolled or from which you lot receive communications.

If I conform my device settings, practice I demand to reset my Token ID-based Choices?

No, resetting your device identifier will not affect or interfere with the Token ID-based Choice(s).

Can I use Token ID-based Selection for revocation of consent?

If you previously provided your permission for the identifier you provide for IBA, then submitting the identifier to the Token ID-based Choices tool volition transmit a request to revoke that permission to the companies you select in the tool.

What does Token ID-based Choice not embrace?

An opt-out/revocation request through DAA's Token ID-based Choices tool does not employ to the tokenized identifiers' apply for not-IBA purposes, nor does information technology utilize to other identifiers like cookies or device IDs used by a participating company. Consumers can separately opt-out of those identifiers through the WebChoices and AppChoices platforms.

I've set my preferences using the Token ID-based Choice – why am I still seeing ads?

An opt-out/revocation request does not block or interfere with advertising. Information technology applies to the drove, use, and transfer of data related to the identifier for IBA purposes. And so, more generic advertising may still be displayed.

Is information technology safe to enter my electronic mail address into this tool?

The Token ID-based Choices tool does non retain whatsoever email addresses provided by consumers.

Can I reuse the tool to enter more than i identifier?

Yes. Just use the tool again for other identifiers for which you are authorized to submit opt-out requests.

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How to Use the DAA's WebChoices Consumer Choice Tool (Video)

The following video volition help explain how to use WebChoices. For those who would rather read a pace-by-step tutorial, you may bound hither.

Learn more nearly how to employ the basic features of the WebChoices consumer option tool and the information most participating companies that it provides.

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How to Use the DAA's WebChoices Consumer Choice Tool (Tutorial)

The WebChoices Consumer Choice Tool allows y'all to choose whether or not y'all receive interest-based advertising from companies participating in the Cocky-Regulatory Program. You can (1) learn which participating companies have currently enabled customized ads for your browser; (ii) make choices about the collection of Web viewing information for interest-based advertizing and other applicable uses under the DAA Principles, from some or all participating WebChoices companies; and (iii) find out which companies accept already set an opt-out cookie in your browser. You may choose to opt-out from one or more participating companies, or opt out from all participating companies with a single click.

  1. The Initial Feel: Landing Page and Processes
  2. Opting Out: Your Choices and Stride-by-Step Instructions
  3. The Final Pace: Requesting Opt Outs
  4. Unavailable Statuses, Incomplete Requests, and What You Can Practise Virtually Them

1. The Initial Experience: Landing Page and Processes

When you visit WebChoices, you volition see an paradigm similar to the 1 below showing that the tool is performing an initial cheque of your browser for quality of connectivity and cookie permissions:

WebChoices checks your browser settings and your computer to identify: (i) whether first-party and third-party cookies are enabled; (ii) which participating companies, if whatsoever, are currently customizing ads for your browser; and (3) the participating companies, if any, for which you've already set an opt out.  Later on the status check completes, y'all'll see the following, with results specific for your browser:

At this point, you may optionally click on an private visitor participating in the tool to see (1) if they are currently customizing ads on your browser; (2) the availability of an opt-out of information drove for involvement-based advertising purposes; (3) the utilize of either or both cookie and non-cookie applied science to enable interest-based advertising tailored for your browser; (iv) a short clarification of the visitor; and (5) the power to click on and audit the company'south privacy policy in a new tab.

two Opting Out: Your Choices and Stride-by-Step Instructions

a. Opting Out of Private Companies

Once the status check is complete you'll see the "Customizing Ads For Your Browser" column, which shows the participating companies that have currently enabled interest-based ads for your browser, indicated by "Yes" and "No." The column on the left - "Visitor" - shows all the participating companies in this cantankerous-manufacture program in alphabetical order.  The column on the right - "Opt Out?" - shows which participating companies accept already set an opt-out setting for your browser.

You can click on a company's proper name to learn more about its practices. To opt out from one or more than participating companies, merely bank check the box corresponding to the company's name and click on the "Submit your choices" push button. If a check marker appears in "Opt Out?" column, an opt-out setting from that company has already been set for your browser.

b. Opting Out of All Companies with a Single Click

If you lot prefer to gear up an opt-out preference under the DAA Principles for all participating companies, then yous may click the "OPT OUT OF ALL" button located at the lesser of the pane.

3. The Final Pace: Requesting Opt Outs

When you lot click on the "SUBMIT YOUR CHOICES" or "OPT OUT OF ALL" button, a similar image to the post-obit will announced:

This indicates WebChoices processing your opt-out requests in real time. Once your opt-out request(s) are submitted to the participating companies, an overlay box will point whether or not all of your opt-out requests completed successfully.

WebChoices makes it easy to find out nigh participating companies that provide interest-based advertizement, and to make choices well-nigh whether to receive these types of ads in your browser.

4. Unavailable Statuses, Incomplete Requests, and What Y'all Tin Do About Them

Users of WebChoices will sometimes receive messages indicating that status information for ane or more than participating companies is not available, or that one or more opt-out requests were not completed. In either case, repeating the request may address the event – since the opt-out requests are happening in real time: you tin refresh the WebChoices tool to re-check for status, or use "TRY AGAIN" to echo your opt-out request(s) for some or all companies. Status and opt-out bug that involve a significant number of participating companies may bespeak that your browser or its settings are affecting the opt-out process.

If the condition of one or more companies is listed as unavailable, then yous will see a version of the following image specific to your browser:

Y'all can click on "More Data" for more data about interest-based advertising. You can as well run across the companies for which status data was non completed by reviewing the top of the visitor listing at the "Company" column. You tin also see which opt-out requests were not completed on the WebChoices landing page, if any, past inspecting for unchecked boxes nether the "Opt Out?" column.

For more detailed information nigh the Condition Check and Incomplete Opt Outs, including computer and software requirements, and warnings, click "Need help?"
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WebChoices Status Checks, Opt-Out Issues and Warnings

Support for issues you may experience using WebChoices for interest-based ad command

This FAQ department provides support for technical bug directly related to the functionality of the WebChoices consumer choice tool, as well every bit answers to frequently asked questions related to functionality. Before using WebChoices, delight consider the following:

  • If your browser blocks tertiary-party cookies, then it may interfere with the functionality of this tool and stop your opt-out choices from being set in your browser. Learn more.
  • When status is unavailable for a company, or an opt-out request is not completed, it is logged and reported automatically. Therefore, information technology is not necessary for yous to report these events.
  • If you received a pregnant number of reports of condition unavailable or opt outs not completed, and then it is likely that software or settings on your estimator are interfering with the office of the opt-out tool. Learn more.
  • If you received only a small number of errors, then this may bespeak a temporary issue with those detail companies' opt outs. Please effort again in a few hours or a few days.
  • Firewalls, proxies, advertisement-blockers, anti-virus programs, or spider web browser settings oftentimes are configured such that they interfere with the ability of participating companies to bank check a spider web browser's condition, or to set opt out cookies. Try to identify which software or setting is the problem, and then accommodate it. Having third-party cookies blocked is the nigh mutual crusade – come across Q&A regarding Cookie Settings and WebChoices.

​​​​​​Please disable this/these software and settings before requesting your WebChoices opt-out requests. Such software actually interferes with your opt-out requests.

WebChoices Status Checks

Users of WebChoices volition sometimes receive messages indicating that the status for one or more particular companies is "Status Unavailable," or in the "DAA WEBCHOICES RESULTS" overlay that 1 or more than opt-out requests did not consummate.

When you receive such an fault message, you should retry WebChoices by clicking on the "TRY Once more" button in the "DAA WEBCHOICES RESULTS" overlay or by refreshing the page which volition reload the tool, and – upon your 2d opt-out request, seek to repeat the opt-out procedure for the list of ane or more companies which were not successful in the initial attempt. If you still experience errors, see the data below almost possible causes of errors.

If you have errors for multiple companies, then the likely cause is that software or settings on your computer may be interfering with WebChoices, or that your system may non meet the technical requirements for using WebChoices. See the explanations below.

Technical requirements for the WebChoices are not met:

  • an internet connection (irksome connections, or connections backside firewalls or proxies, may experience difficulties);
  • desktop web browser (Internet Explorer 7 and higher, Firefox, Chrome, and Safari);
  • a browser that accepts both first- and third-political party cookies; and
  • JavaScript.

Y'all must be connected to the internet to use WebChoices. Sure proxy, firewall, VPN, advertising blockers, or other configurations may interfere with the functionality of WebChoices. If you experience a high number of unsuccessful "opt outs" or "status unavailable" notices while using WebChoices, then the fault likely may be acquired by any number of technical issues discussed here:

  1. Yous may experience difficulties with WebChoices if you accept a very deadening Net connection.
  2. When you receive an error message, yous should first endeavor the operation once again -- either reload the page for status, or re-submit your opt-out choices using "TRY AGAIN." If you still have errors, then continue troubleshooting every bit described here.
  3. If you have errors for multiple companies, the probable cause is that software or settings on your figurer are interfering with the WebChoices opt-out tool, or that your organisation does not come across the technical requirements for using WebChoices. Continue troubleshooting hither.
  4. Technical requirements for WebChoices are non met: Check that your organisation meets the aforementioned technical requirements for using WebChoices
  5. Software or settings on a user'due south reckoner interfere with WebChoices: Firewalls, proxies, anti-virus programs, advertisement blockers, or spider web-browser settings – such as those of Safari or Firefox – often are configured such that they interfere with the ability of participating companies to check a web browser'south status, or to prepare an opt-out choice via cookies. Try to identify which software or setting is the problem, and then adjust it. Having third-party cookies blocked is the near common crusade.
  6. Temporary network problems: Temporary network problems can sometimes interfere with WebChoices. Await a while, and so attempt the tool again.
  7. Temporary problems with a visitor's availability condition or opt-out function: If you lot have but ane, or a minor number of errors, it is possible that the affected participating companies are experiencing a temporary technical effect. WebChoices automatically logs these errors. When the logs indicate a technical issue with one of the participating companies, nosotros will piece of work with the affected company to resolve the issue equally quickly as possible. Even if you believe such an consequence is the crusade of the errors you have received, you should rule out the other possible causes, and endeavor to opt out again in a few hours or a few days.

Software or settings on a user's computer interfere with WebChoices

Firewalls, proxies, anti-virus programs, ad blockers, certain add-ons and browser extensions, or web browser settings often are configured such that they interfere with the power of participating companies to check a web browser's status, or to gear up opt-out cookies. Try to place which software or setting is the trouble, and then conform information technology. Having 3rd-party cookies blocked is the most common crusade -- see more information on "Warnings" below.

Temporary network bug

Temporary network problems tin can sometimes interfere with WebChoices. Wait a while, and then endeavor the tool again.

Temporary problems with a company's status or opt-out function

If you take only i, or a pocket-size number of errors, and then it is possible that the affected participating companies are experiencing a temporary technical effect. WebChoices automatically logs these errors. When the logs signal a technical issue with one of the participating companies, we will piece of work with the affected visitor to resolve the outcome as chop-chop every bit possible. Fifty-fifty if you believe such an issue is the crusade of the errors you lot have received, you should rule out the other possible causes, and endeavor to opt out once more in a few hours or a few days.

Warnings Regarding WebChoices Opt-Out Failures

A variety of technical issues that may lead to WebChoices opt-out request failures may be traced to the post-obit:

Potential Crusade: A Particular Version of a Web Browser is Not Supported

Troubleshoot: WebChoices is intended for recent versions of the most widely-used desktop and mobile Web browsers, including Internet Explorer 7 and higher, Firefox, Chrome and Safari. For example, Internet Explorer six is not supported. If yous use Cyberspace Explorer 6, then you lot may experience problems with the brandish and functionality of the WebChoices tool. We recommend that you upgrade to Internet Explorer 7 or later, or use some other supported browser.

Safari and the most recent versions of Firefox are set by default to block third-party cookies, which must be enabled for WebChoices to function as designed. Delight visit your Safari and Firefox browser settings to accept or allow tertiary-party cookies.

In an app environment, where browsers exercise not employ, WebChoices is not the proper choice tool for decision-making in-app interest-based advertising. When using apps, choose AppChoices to command data collection and apply for interest-based advertising there.

Potential Cause: JavaScript Not Detected

Troubleshoot: WebChoices requires JavaScript to be enabled in your web browser. JavaScript is a standard web technology used on almost modern web pages, which enables much of the functionality and interactivity bachelor online today. WebChoices uses JavaScript to bear witness an like shooting fish in a barrel-to-navigate representation of your web browser's condition with regard to interest-based advertising by the companies participating in the YourAdChoices cross-industry program.

Potential Cause: Cookies Not Enabled

Troubleshoot: Cookies are minor text files stored in your web browser that save information associated with particular websites or domains. In society to part, the successful utilise of WebChoices requires that both first-party and third-party cookies be enabled in your web browser.

Note: Apple's Safari and Mozilla'southward Firefox web browser disable third-political party cookies by default. Visit the browser settings for each to reset the privacy setting related to third-party (and offset-party) cookie acceptance.

Starting time-party cookies are those set past the sites you visit on the net (in this case, the WebChoices consumer choice tool and its companion YourAdChoices.com website). Cookies must be enabled and then that participating companies can check your web browser's to make up one's mind if interest-based advertising is enabled, and and so that your requested opt-outs requests using WebChoices can be set up with detail companies.

Third-political party cookies are those set by spider web services providers other than the website you are visiting. These "third-political party" services providers furnish widgets, advertisements, or other content to the web page you are visiting. On WebChoices, all of the participating companies in the cross-industry programme are treated as third parties, and therefore third-party cookies must exist enabled in guild for the companies to be able to report your status and to set up your requested opt outs successfully.

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Source: https://youradchoices.com/choices-faq

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